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Brookshire Resident Testimonial

My name is "Happy Resident" and I reside at Brookshire Trace. I would like to tell you how amazing Robin Bencker, the Property Manager at Brookshire is. I am a new resident here and I can't begin to tell you how Robin has been so totally awesome in accommodating me. Nothing is ever a problem to her and she responds in a timely manner. I have even e-mailed her questions around 7:00 A.M. and she gets right back to me. I had a problem with my shower, I stopped in the office, it must have been around 4:50 P. M. and she immediately had one of the men come to my apartment and fix the problem. Imagine that, she could have said wait until tomorrow, but no she had the man do it right then. Whenever, I see her, she is so friendly and gives me a big smile and waves. Nothing is ever too much for her to handle and she always makes me feel like I'm an important resident. It was not an easy transition for me moving from a large single home to a one bedroom apartment, but I have to say dealing with Robin has made me glad I choose Brookshire Trace.

New Property Manager for Krewstown Park and Benton Gardens!

We are happy to announce that Desiree Kain, who is the current property manager for Manchester Apartments and Woodbridge Mews Townhomes, will now also be managing Krewstown Park Apartments and the Benton Garden Apartments.

The main rental office for all four properties will be located at 2800 Welsh Road, Apartment 2D.

Desiree can be reached at the following:

Main Office:  215-969-8616

Cell Phone:  215-868-7557

Email:  Desiree@lisspropertygroup.com

Brookshire Trace Pool-Memorial Day Weekend!

Here are some photos from Memorial Day weekend at Brookshire Pool!

Brand New Eternal Advanced Hybrid Water Heater!

Check out the brand new GU195 Grand Hall Eternal Advanced Hybrid Water Heating System in Haldeman C Building, complete with an 80 gallon storage tank.

It's beautiful!

2011 Pool Letter!

May 26, 2011 

To:  All Residents 

RE: 2011 Pool Season 

Liss Property Group, LLC is pleased to announce the opening of our community pools, on Saturday, May 28, 2011, Memorial Day Weekend.

Below please find the 2011 Pool Rates: 

2011 Seasonal Pool Pass:

$100.00 per person -  Per Household (Names must appear in lease)

$200.00 per person – Non Resident/Guests

$50.00 per person –   Ages 5 to 12/Non Resident

$10.00 per person –   Daily Fee – Resident or Guests

Ages 4 and under –    Free 

Residents of our communities that do not have pools, now have the opportunity to purchase a pool pass for the properties listed below. 

Brookshire Trace:      Brookshire Trace, Haldeman Manor, Franklin Square Townhomes

Krewstown Park:        Krewstown Park, Benton Gardens, Keystone Lofts, Mayfair Gardens,
                                      Cottage Court, Park Circle Apartments

Grant Meadows:         Manchester Apartments, Woodbridge Mews, Wimbledon Court,
                                       Grant Meadows, Michner Court

 Pool passes may be purchased from Robin Bencker at Brookshire 215-671-9666, Anna Neil at Krewstown 215-969-8616, or Anthanetta Sistrunk at Grant Meadows 215-464-6100.  If you have any questions or need additional information regarding this issue, please contact the Manager.

 Thank you and we hope you enjoy your summer at our beautiful pools!

Staff and Management – Liss Property Group, LLC

Krewstown Park Pool!

Pool repairs were successful!  The pool is freshly painted and will be ready to go for Memorial Day weekend.  We will have more pics to come including Grant Meadows and Brookshire Trace, as well as, the 2011 Liss Property Group Annual Pool Letter. 

Air Filter Cleaning!

The attached pictures show you an air filter before cleaning, and an air filter after cleaning.  Management attempts to get into every unit to clean these for you every six months.  It takes approximately a minute to clean these with a vacuum.  We encourage all of our residents to clean these themselves as well.  If you need assistance, please call your property management office.  Cleaning will provide a more efficient A/C unit, cleaner air, less odor, and also adds to the life expectancy of the unit itself. 

12:06 A.M. Water Heater Replacement – Resident Testimonial

Good morning Desiree, 

I wanted to thank you for having Pierre come to replace our hot water heater so quickly.  I really appreciate your promptness and Pierre was great and is a really nice guy! 

Thanks again!
Joe

 

Amended Electronic Payment Changes!!

We received many calls last week when we took away the one time ACH payment option in the resident portal. We have decided to add this option back into the portal, but per Visa and Mastercard payment compliance rules, we had to take away the pay by credit card/debit card button.

If you pay your rent by credit card or debit card every month, please click the "Pay by Phone" button in the resident portal. This will give you an 800 number and a unique resident code so that you can call in and pay your balance and submit your credit or debit card over the phone.

Your manager can also assist you in paying by credit or debit card by phone, or you can call propertybridge support at (888) 988-5724. We are sorry for any inconvenience this may cause, but we have to stay compliant with the credit card agencies.

Please call (610) 527-8200 and ask for Jason if you have any other questions.

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